Rules live outside the interface.
Business policies sit in documents and experts’ heads, beyond the data mapping and API contract.
Make cross-system decisions part of the implementation.
Connecting applications moves the data. The client’s rules, exceptions, and approvals can still sit outside the flow. Across helps you bring that decision path into the systems you deliver, with a result the client can review and test.
Connecting systems does not connect the decision.
Data can reach the right application while the policy check, exception, and approval still happen elsewhere. That gap is difficult to test at handoff and expensive to maintain when the client’s process changes.
Handoffs lose the reason.
A reviewer sees an exception but has to reconstruct which source, rule, and owner led to it.
Changes ripple through the build.
A new system or policy can alter several decision paths. Teams need to see and retest those effects.
Put client rules and review into the connected workflow.
Across uses the records and permissions you have integrated, applies the client’s process rules, and brings the right people into exceptions. Start with one decision path and test it against the client’s own cases.
See how Across connects to client systems- 01
Map the decision
Identify the records, policies, owners, and handoffs behind one cross-system process.
- 02
Fit it into the stack
Use the client’s connected systems and permissions to support a traceable recommendation or action.
- 03
Test the handoff
Check difficult cases with the client, including what changes when a policy or integration changes.
Start with a decision that crosses the client’s stack.
These solutions give an integration project a concrete starting point. Each uses the client’s own systems, rules, and review path.
Accounts payable and receivable
Integration gap
Invoices, orders, payments, and approvals cross systems; exceptions still need a client-specific decision.
What Across adds
See the solution Use the connected records and approval rules in one traceable review path.
KYC and compliance
Integration gap
Identity, screening, and case systems each hold part of the evidence an analyst needs.
What Across adds
See the solution Bring the signals, their sources, and the reviewer handoff together.
Claims and fraud review
Integration gap
Policy, claims, and fraud signals arrive separately, so referral logic is hard to audit.
What Across adds
See the solution Connect the indicators and referral rules to a reviewable case for the claims team.